Design Studio Perth

Client Hub

Welcome to the DSP Client Hub, we’re excited to have you here!
If at anytime you need assistance please contact Marivic on

Everything that you need to know to use our services

client welcome

Client Welcome

Client Welcome Guide

Terms and Conditions

Terms and Conditions

Meet our Team

Tracy Fryer

Creative Director

Chelsea Watson


Rudi Smit

Graphic Designer

Quentin Grundlingh

Website Designer

Chad Robinsons

Web HOsting Support

Marivic Medina

Business Admin & Project Manager

Frequently Asked Questions

Browse through the FAQ list to find some answers to your questions.

Book a call with us and discover which branding package will work best for you and achieve your goals. 

Clients need to read the Welcome Guide provided, which details all the requirements and steps to be expected. We would need the client to upload existing branding and create/share a Pinterest board for design inspirations. 

We ask for a 4–6-week timeframe to create your branding. Your new branding design proofs will land in your inbox 1-2 weeks depending on your project. Need it sooner? Let us know! We try our best to accommodate where we can.

*Rush fees may apply

We ask for an approx. 12-week timeframe to create your website. Sometime waiting on your brand photography and copy can delay this process. We will upload a splash page to let your clients know your website is coming soon!

All our websites are created in WordPress.

A vector file is your print ready file of your logo. You can blow it up to 6M or make it 30mm big and it won’t pixelate.

We supply you with the following file formats of your logo – PDF, eps (vector file), png, jpeg, png and a social media profile photo of your logo.

Yes, we can package the design and printing for you so you can save some $. To save you driving around, we can also provide delivery.

No, Branding is your individual aesthetic, who you are, that sets you apart from your competitors. Marketing is how you build awareness of your brand.

Canva is a Graphic Design platform. We only use Canva to create your  social media graphics so you can access them and update them anytime.

Canva has a section called “Brand Kit”, if you’ve opted for one of our social media packages, we will upload your JPEG & png logo files, along with your brand colour palette and fonts.

Both RGB and CMYK are modes for mixing color in graphic design. As a quick reference, the RGB color mode is best for digital work, while CMYK is used for print products.

Pantone is a standard ‘Color Matching System’ where a code number is used to identify each color. Whatever the color, it is easy to identify any color with the help of Pantone Color Guide, because each color has a different or unique code number. It is associated with printing.

A brand style guide (also known as brand guide or brand guidelines) is essentially an instruction manual on how your brand should be communicated. It contains the standards required to represent your brand correctly both internally and externally. All our logos come with either a basic or full Style Guide depending on the branding package you’ve chosen.

We will share the files via Google drive / Client shared folder, however files will need to be downloaded immediately as final files will be deleted after 7 days.

Simply send us an email and we’ll let you know where your project is at.

Please use our contact page to send us your enquiry. That way we can send you an accurate quote. Or please request our Branding Package Price list.

Payments can be paid via EFT, credit card or cash. We also offer a 3 month payment plan. *Setup fees apply

Video Tutorials

The following videos are step-by-step instructions on how use some tools and applications you will need while we work together on your project.

still need help?

Contact us via email or social media!